Privacy Policy
Effective date: September 29, 2026
Longview Services LLC ("Longview," "we," "us") provides home repair, maintenance and remodeling services in Maryland, Washington DC and Virginia. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Contact details you give us, such as your name, phone number, email address and service address.
- Details about your service request, including photos, notes and appointment times.
- Information provided by home warranty companies, property managers or other clients who request service at your property on your behalf.
- Basic website usage information, such as pages visited, collected through standard cookies and analytics.
How we use your information
- To schedule, perform and follow up on service at your property.
- To send appointment confirmations, reminders, technician arrival notices and service updates by phone, email or text message.
- To prepare estimates and invoices and to communicate with the warranty company, property manager or client that requested the service.
- To respond to your questions and improve our services.
Text messaging (SMS)
If you provide your mobile number, you may receive service-related text messages from Longview Services LLC, such as appointment confirmations, reminders and technician arrival notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of receiving service. See our SMS Terms below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information-sharing in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only:
- With the home warranty company, property manager or client that requested service at your property, as needed to complete and bill the job.
- With service providers who help us operate our business, such as our scheduling, messaging and payment providers, who may use it only to provide those services to us.
- When required by law or to protect our rights and safety.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above, for our business records, or as required by law.
Your choices
You may ask us to update or delete your contact information, or stop contacting you, by using the contact details below. You can opt out of text messages at any time by replying STOP.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Longview Services LLC
13128 Conductor Way, Silver Spring, MD 20904
Phone: (240) 342-0887
Email:
admin@longviewservicesllc.com
SMS Terms and Conditions
Program: Longview Services LLC customer service texts.
What you'll receive: service-related text messages about your appointments and jobs, such as appointment confirmations, reminders, technician arrival notices, rescheduling notices and replies to your questions. We do not send marketing texts through this program.
How you opt in: by providing your mobile number to Longview Services LLC, or to the home warranty company or property manager requesting service on your behalf, or by checking the text consent box on our website forms.
Message frequency varies based on your appointments. Message and data rates may apply.
To stop: reply STOP at any time. You'll receive one confirmation text and no further messages. To start again, reply START.
For help: reply HELP, call (240) 342-0887, or email admin@longviewservicesllc.com.
Consent to receive texts is not a condition of receiving service. Carriers are not liable for delayed or undelivered messages.
